DELIVERY & SELF-PICKUP POLICY
- We provide delivery service to all addresses within Male’ City, Hulhumale’ City and to Jetty/Boats.
- Free Delivery will be available for orders above MVR 1,000. A delivery fee of MVR 100 will be charged for orders below MVR 1,000.
- In cases where the items are requested to be delivered to a Jetty/Boat, the details (Jetty, Boat Name, Boat Contact Name & Number) should be filled in Order Notes in the Checkout Page.
- Expected Delivery Time: 1 – 4 Business Working Days.
- Deliveries will be carried out between 09:00hrs and 18:00hrs from Saturdays to Thursdays. We do not deliver on Fridays and Company Holidays. While all efforts will be made to ensure delivery within the committed time frames, delivery timings may change without prior notice. The recipient will be notified in such cases.
- All deliveries require a signature upon receipt. Anyone who signs for the delivery at the address shall be presumed authorized to act as recipient for the item. The delivery section will call the specified contact number before the items are dispatched.
- Sun Front shall not be liable for the damage or loss of any product once delivery has been confirmed either by the original recipient or by a third-party recipient nominated by the original recipient.
- Sun Front will follow HPA Guidelines when carrying out deliveries and other services.
- Sun Front will not be liable for any late delivery or failure to deliver due to circumstances beyond our reasonable control.
- Please contact Sun Front Customer Service Hotline 7645513 (Sat-Thur 09:00 – 18:00hrs), in case of delays and other inquiries.
- For Self- Pickup:
- Items may not be available for immediate pick-up. We will contact you when your order is ready to collect.
- Order Confirmation receipt and National ID card of the pick-up person will be required.